PGRS AP Portal Grievance Registration 2024 & login process with aadhar no. / VID started at meekosam.ap.gov.in. One can even check PGRS AP Grievance status through online mode. Andhra Pradesh Public Grievance Redressal System (PGRS) is a revamped version of earlier Spandana programme.
PGRS is a universal grievance redressal helpline that allows citizens to directly call and raise their problems with the Chief Minister’s office (CMO). It is a boosted version of PGRS that aims to proactively reach out to citizens, gather their grievances in a focused manner and address them in a mission mode.
Read this article till the end to know how to make PGRS AP grievance registration, login and how to check PGRS AP grievance status at Meekosam AP Gov In portal.
PGRS AP Grievance Status Check Online
On successful registration of a grievance, the citizen will receive an SMS text message with a unique grievance ID called Grievance No. You can check the status of a grievance using the tracking link shared with you by SMS message at the time of grievance registration by
Make a call to the 1902 Call Center or
By visiting the nearest Grama/Ward Sachivalayam or
On clicking the link, the page to track PGRS AP Grievance Status will open.
meekosam.ap.gov.in Application Status
Enter grievance number, captcha and click at “Get Details” to check PGRS AP complaint status.
Note: When a grievance is redressed by the grievance redressal officer in PGRS portal, citizen will receive an update in the form of SMS. Moreover within 24 Hours of Grievance Redressal feedback is taken from citizen, whether Satisfied or Dissatisfied on Grievance Redressal. All the dissatisfied Grievances are pushed to Audit Officer (For Every district Audit Officer is assigned by District Collector).
PGRS AP Grievance Registration 2024
Citizens who belong to Andhra Pradesh can raise a grievance with a valid Aadhar Number. For Emergency Issues, citizens can call 104 directly with their Mobile Number. To register a grievance for general issues, citizens can follow any of the methods listed below:-
PGRS Call-centre – A citizen can make a call to the 24/7 dedicated helpline number – 1902 directly from the comfort of their home.
PGRS GSWS Desk – Citizens can visit the nearest Grama/Ward Sachivalayam every day
PGRS at Collectorate (Monday) – Visit a District Collector Office on Grievance-Day on every Monday (PGRS at Collectorate (Monday)
PGRS Website – By making PGRS AP portal Login (as described below)
PGRS App – Download PGRS mobile app on iOS or Android phones.
On clicking the link, the window to make PGRS AP portal login will open.
Here you can login to AP Public Grievance Redressal System as either officer or citizen. By default, the section for PGRS AP Officer login will appear as shown below:-
Meekosam PGRS AP Officer Login
You can click at “Citizen Login” tab to direct window to PGRS AP Citizen Login page where you can make meekosam login through aadhar number or virtual ID.
PGRS AP Citizen Login Aadhar No, VID
What is Public Grievance Redressal System (PGRS)?
A grievance is a formal complaint on any issue regarding denying of delivery of services by the government. Public Grievance Redressal System (PGRS) in Andhra Pradesh is a universal grievance redressal helpline that allows citizens to directly raise their issue to the Chief Minister’s Office. Through this universal grievance redressal helpline citizens can:-
Register individual or household-level grievances
Follow up on the status of a registered grievance
Enquire about government services and schemes
Types of Grievances Not to be Redressed by PGRS AP
Any matter concerning judgment given by any court.
Personal and family disputes
RTI matters
Community Grievances
PGRS AP FAQ’s
Ques- How do I register grievances related to corruption / bribe, sand, excise? Ans- Anonymous complaints will not be allowed at PGRS. But citizens can call 1902 and it will be re-directed to either ACB helpline to register a grievance on corruption/bribe, or SEB helpline to register a grievance on sand and excise (anonymous calls).
Ques- Can I use PGRS for raising any new application / service request? Ans- No, PGRS is meant only for raising grievances. No new applications or service requests are accepted on PGRS. Through this universal grievance redressal helpline citizens can Register individual or household-level grievances, Follow up on the status of a registered grievance and Enquire about government services and schemes.
PGRS AP Contact Info
Chief Minister’s Grievance Redressal System (CMGRS), Block 1, Secretariat, Velagapudi, Amaravathi, Andhra Pradesh, India. Toll free Number: 1902 Email: pgrs-helpdesk[at]ap[dot]gov[dot]in
